Privacy Policy

Privacy Policy of Odyssey Bristol

This Privacy Policy describes how your personal information is collected, used, and shared when you visit odysseybristol.com (the "Site") or make a purchase.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

COOKIES

Below is a list of cookies we use. We have listed them here so that you can choose whether to allow them or not:

  • _session_id: Unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit: No data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
  • _shopify_uniq: No data retained, expires at midnight (depending on the visitor’s location) the following day. Counts the number of visits to a shop by a unique customer.
  • cart: Unique identifier, persists for two weeks, stores information about your shopping cart.
  • _secure_session_id: Unique session identifier.
  • storefront_digest: Unique identifier, undefined if the shop has a password, used to determine if the current visitor has access.

Additionally, we use:

  • Log files, which track Site activity and collect data such as your IP address, browser type, Internet service provider, referring and exit pages, and timestamp data.
  • Web beacons, tags, and pixels, which are electronic files used to record information about how you browse the Site.

Furthermore, when you make or attempt to make a purchase through the Site, we collect certain personal details from you, including your name, billing address, shipping address, payment information (including credit card numbers [INSERT OTHER ACCEPTED PAYMENT METHODS, IF APPLICABLE]), email address, and phone number. We refer to this automatically collected information as "Order Information".

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential fraud or risks; and
  • When in line with the preferences you have shared with us, provide you with information or advertisements relating to our products or services.

We use the Device Information (in particular, your IP address) that we collect to screen for potential fraud and risks, and more generally, to improve and optimise our Site (for example, by generating analytics on how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to better understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative's (NAI) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/?c=3&lang=en.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and usage practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below.

Additionally, if you are a European resident, please note that we process your information to fulfil contracts we might have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests as listed above. Also, please be aware that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@odysseybristol.com.